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Cause and Effect Diagram

Sunday, January 4, 2009

Graphically illustrates the relationship between a given outcome and all the factor that influence this outcome. Sometimes called an Ishikawa or “fishbone diagram.” It helps show the relationship of the parts (and sub-parts) to the whole by:
  • Determining the factor that cause a positive or negative outcome (or effect)
  • Focusing on a specific issue without resorting to complaints and irrelevant discussion
  • Determining the root causes of a given effect
  • Identifying areas where there is a lack of data
How to use:

Specific the effect to be analyzed. The effect can be positive (objectives) or negative (problems). Place it in a box on the right side of the diagram.

--------------------> Problem

List the major categories of the factors that influence the effect being studied. The “4Ms” (methods, manpower, people, plant are commonly used as a starting point.


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